At Chicken Cross, we are committed to protecting your privacy and maintaining trust with our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services.
What Information Do We Collect?
We may collect the following types of information:
Personal Identifiable Information (PII): When you create an account or submit a support request, we may collect PII such as your name, email address, phone number, and physical address.
Usage Data: We collect usage data about how you interact with our services, including login history, game performance, and any feedback or ratings you provide.
Transaction Data: When you make a purchase or bet on one of our games, we may collect transaction data such as payment method, amount wagered, and outcome of the bet.
Device Information: We may collect information about your device, including browser type, operating system, and IP address.
How Do We Use Your Information?
We use your information for the following purposes:
Account Management: To create and manage your account, we need to store PII such as your name, email address, and phone number.
Gameplay and Analytics: We collect usage data to improve our games, provide better user experiences, and monitor gameplay patterns.
Marketing and Promotions: We may use your contact information to send promotional emails or messages about new games, events, or special offers.
Customer Support: When you submit a support request, we need to collect PII such as your name, email address, and phone number to assist with your inquiry.
How Do We Share Your Information?
We may share your information with the following parties:
Affiliates and Partners: We partner with affiliates and partners to promote our services, improve gameplay, or provide customer support.
Payment Processors: We use third-party payment processors to handle transactions, which may require sharing of transaction data.
Law Enforcement and Regulatory Bodies: In the event of a law enforcement request or regulatory requirement, we may share your information with relevant authorities.
How Do We Protect Your Information?
We take reasonable measures to protect your information from unauthorized access, use, or disclosure:
Data Encryption: We use industry-standard encryption protocols to protect PII and transaction data.
Access Control: Access to your account is restricted to authorized personnel only.
Regular Security Audits: We regularly audit our systems to identify vulnerabilities and ensure the security of your information.
Your Rights
You have the following rights regarding your personal information:
Right to Access: You can request access to your PII and transaction data.
Right to Rectification: If you believe that any of your PII or transaction data is inaccurate, you can request rectification.
Right to Erasure: You can request erasure of your PII or transaction data under certain circumstances.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon publication on our website.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
